About Us
Our Mission
At On Time Care Solutions, we provide professional, HIPAA-compliant answering and scheduling services for home health agencies and medical practices. Our mission is to keep your business connected outside regular hours, ensuring patient needs are met and staff scheduling runs smoothly—without adding extra stress to your team.
Why Choose Us?
At On Time Care Solutions, we provide HIPAA-compliant, 24/7 answering and scheduling services designed specifically for healthcare providers. Our professional team ensures seamless communication, reduced administrative burden, and enhanced patient satisfaction—so you can focus on delivering quality care.
What We Do
On Time Care Solutions provides HIPAA-compliant after-hours call answering and scheduling services for home health agencies and doctors' offices. Our services ensure seamless patient communication and staff coordination outside regular business hours, allowing healthcare providers to focus on delivering quality care without interruption.
General Questions
What is On Time Care Solutions?
We are a HIPAA-compliant answering and scheduling service designed for home health agencies and medical offices. We handle after-hours calls, appointment scheduling, patient follow-ups, and emergency call triaging to improve patient care and workflow.
How does your service work?
Our trained agents answer your calls, schedule appointments, handle patient inquiries, and escalate urgent matters based on your protocols. We integrate with your existing systems to ensure a seamless experience.
Is your service available 24/7?
Yes! We offer 24/7 answering services to ensure your patients receive support whenever they need it.
Do you handle emergency calls?
Yes, we prioritize emergency calls and follow your escalation protocols to connect patients with the appropriate medical staff when necessary.